Privacy Policy

1. Introduction

Hayloft Group, LLC marketing agency ("Hayloft," "we," "us," or "our") is dedicated to providing high-end marketing solutions while maintaining the highest standards of data privacy and security. This Privacy Policy details how we collect, use, and safeguard your information when you visit our website (hayloft.io), engage our services, or interact with our partner ecosystem.

By using our services, you agree to the practices described in this policy. We value your trust and are committed to transparency in our data practices.

2. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide to us when you fill out forms, register as a Preferred Partner (Builder, Realtor, or Lender), or communicate with us. This may include:

• Contact Details: Full name, email address, and phone number.
• Professional Information: Business name, role, market area, and geographic location.
• Communications: Content of messages sent via email, text, or our contact forms.

Automated Data Collection

To improve our digital experience, we may automatically collect certain technical data when you visit our site, such as your IP address, browser type, device information, and browsing patterns. This helps us optimize our platform for performance and usability.

3. How We Use Your Information

We use your information strictly to deliver and improve our services. Our primary purposes include:

• Service Delivery: Operating our marketing platform and connecting our ecosystem of Preferred Partners.
• Communication: Responding to inquiries, scheduling appointments, and facilitating introductions between partners.
• Marketing: Sending relevant updates, newsletters, and promotional opportunities (subject to your consent).
• Optimization: Analyzing usage trends to enhance user experience and system security.

5. Information Sharing & Disclosure

While we do not sell your data to third parties or share your data with third parties for marketing or promotional purposes, we may share information in the following specific operational contexts:

With Preferred Partners (Service Delivery)

As part of our core co-marketing service, we facilitate connections between Builders, Realtors, and Lenders. Lead information is shared within this closed ecosystem strictly to facilitate the introductions and appointments that you have requested or authorized as part of the service.

Trusted Service Providers

We may engage third-party vendors to perform essential technical functions on our behalf, such as CRM management, email delivery, and secure hosting. These providers are bound by strict confidentiality agreements and are prohibited from using your data for any purpose other than providing services to Hayloft Group, LLC.

Legal Compliance

We may disclose information if required by law, legal process, or to protect the rights, property, or safety of Hayloft Group, LLC, our users, or the public.

6. Communications & Opt-Out Rights

By providing your contact information, you consent to receive business communications from us. We respect your inbox and your time.

Opting Out

You may revoke your consent to receive marketing communications at any time:

• Email: Click the "Unsubscribe" link found at the bottom of our emails.
• SMS/Text: Reply "STOP" to any text message you receive from us.
• Phone: Request to be placed on our internal Do-Not-Call list during any conversation.

SMS Messaging Program

We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.

Canceling SMS: You can cancel the SMS service at any time. Just text "STOP" to us. After you send the SMS message "STOP," we will send you a final SMS message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, simply sign up as you did the first time and we will start sending SMS messages to you again.

Need Help? If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at privacy@hayloft.io.

Carrier Liability: Carriers are not liable for delayed or undelivered messages.

Message & Data Rates: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Privacy Questions: If you have any questions regarding privacy, please read our Privacy Policy.

7. Data Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, or misuse. These measures include data encryption, secure servers, and restricted access protocols. While we strive to ensure the integrity of your data, no internet transmission is entirely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your jurisdiction, you may have specific rights regarding your data, including:

• Access & Correction: The right to request a copy of your data and correct inaccuracies.
• Deletion: The right to request the deletion of your personal information.
• CCPA Compliance: For California residents, we confirm that we do not sell personal information as defined by the CCPA.

To exercise these rights, please contact us at the email provided below.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our team:

Hayloft Group, LLC marketing agency
Email: privacy@hayloft.io
Website: hayloft.io

For SMS support, reply "HELP" to any message.
To stop receiving SMS messages, reply "STOP".